Shipping

SHIPPING & HANDLING?

Australian orders will be sent via Sendle or Australia Post. The best option will be chosen to deliver your items, this will depend on size, weight and destination. All courier sent items are trackable and insured. Australia Post parcels will be trackable. International orders will be sent via Australia Post.

AUSTRALIA

Standard Shipping: We provide Free standard shipping for all orders Australia wide.

Express shipping:  $19.95

INTERNATIONAL

Postage prices will vary depending on destination and weight of delivery. This will be calculated at the checkout, however please feel free to email us for any additional information.

Shipping times:

As we are just a small family business, please allow 1-3 days for your order to be processed.

Standard shipping:  2 – 6 Business days.

Express shipping will take 1-2 days.

Courier: 2 – 6 Business days. 5 – 10 days if the address is remote/ interstate.

These delivery times are estimates only. You will be provided tracking details for your parcel. If you don’t receive your parcel within the recommended times, please get in touch.

Travel Insurance: We take great care in packaging our products for travel to ensure that your products are delivered to you free from any damages, therefore we do not accept liability if damage or loss occurs due to the fault of the courier.

For your peace of mind, arrangements can be made to include optional postal insurance for an extra fee. This only applies to items shipped through Australia Post. All couriered items are insured. To include this, contact us at – info@sapphireandstone.com.au